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Services: Testing Consultancy


Testing as a Managed Service

Many organisations feel they can achieve better value and performance from their testing function. However, getting testing right often proves difficult as it is not the main focus of IT nor the business.

We can provide a cost effective, flexible and scalable service to take on your all or part of testing requirements, leaving you to focus on your strengths.

We provide testing experts with in-depth domain and product knowledge, tools, training underpinned by our service excellence. Working in partnership with your development organisation and business teams, we provide everything to ensure your IT projects deliver quality products.

The service provides multiple control mechanisms from status reporting to SLA commitments to ensure client satisfaction and successful delivery. Key measures are used to report meaningfully to client stakeholders, provide management information for process improvement and benchmark our performance.

The service can be provided from our UK Delivery Centre based in the North of England, our offshore centre based in India, your premises, or any combination of the three.

Benefits

  • You have complete control of the service
  • Scalable teams with access to our wide knowledge base and specialists
  • Ability to focus on your core business and IT functions
  • Leading edge testing techniques and practices
  • Single provider for all testing needs.

Automated Regression Pack

Most IT professionals understand that even small changes to production systems can create high impact functional failures that were not anticipated. However, the inhibitive time, cost and effort to run a full regression test means that risks are taken and changes are made without doing as much testing as managers would like.

We offer a unique service whereby we generate regression test packs using our automation framework and if required, execute the packs on your behalf and on demand.

Benefits

  • A comprehensive solution for low maintenance, re-usable test scripts creation
  • Low cost alternative to retaining expert, test resources
  • The most highly skilled automation experts available to maintain and execute your tests when required
  • Knowledge retained using our knowledge management methodology to ensure continuity
  • Lighthouse proven automation methodology.

Performance Testing on Demand

Performance problems in production are much more likely to create a critical incident than functional problems and are usually more difficult to resolve.

However, recruiting good performance testers, retaining them and managing their utilisation is difficult as they are only needed for a short amount of time with each release. This becomes such a management overhead that though the benefits of performance testing are clearly understood, it often gets left out and the risk accepted.

Our Testing on Demand service can resolve this problem. We will provide performance testing experts to your projects at short notice and roll them off when not required. You only get billed for the time they are working on your projects.

Using our demand management framework to provide continuity of resource, our performance test methodology and knowledge management processes mean that service quality is always maintained.

Benefits

  • Low cost alternative to retaining expert, infrequently utilised test resources
  • Knowledge retained using our knowledge management methodology to ensure continuity
  • The most highly skilled performance experts available to maintain and execute your tests when required
  • Lighthouse proven automation methodology.

UK Delivery Centre

Time zone, communication, skill and quality issues have impacted the ability of offshore vendors to meet their customers needs. Rate increases, travel costs, rework and extended project plans start to impact the business case.

Lighthouse offers an alternative solution with our UK Delivery Centre. Based in Northern England, the total cost to your business is comparable to offshore solutions once hidden costs are taken into consideration. We provide highly qualified, experienced career testers with domain knowledge for project testing, testing on demand or when Testing as a Managed Service.

Benefits

  • Low cost, high quality solution
  • Stable workforce with low attrition rates
  • Quickly scalable teams (no need to apply for work permits or compete with other Indian vendors for specialist resource)
  • Expert testers recruited for their good communication and consulting skills.

Shared Services and Testing Centre of Excellence

To increase efficiency from your test resources, assets and tools it makes sense to share them across multiple IT functions and business areas. Centralising responsibility for best practices and strategic decision making can improve the quality of your testing and therefore your delivered IT products.

We can provide first class resources, best of breed tools and the right processes for your organisation to provide a centralised function that meets your needs. Lighthouse has a proven methodology to create and manage service organisations and in depth experience of testing projects that use various development styles. Our service can be provided from our UK delivery centre, our offshore centre, your premises or a combination of all three.

Lighthouse can also provide consultancy to enable you to create your own, in-house centralised testing organisation (see In-house TCoE and Shared Service Creation)

Benefits

  • Independent perspective on quality
  • Efficient and flexible resource management
  • Knowledge sharing and best practices propagated across the organisation
  • Excellent service levels and greater customer focus than those provided by offshore vendors.